Terms of Service

These terms govern your use of Mesob AI. Please read them carefully before using our platform.

Last updated: 11/17/2025

Acceptance of Terms

By accessing or using Mesob AI, you agree to these Terms of Service. If you're using the platform on behalf of a business, you confirm you have authority to bind that organization to these terms.

Account Registration

You must provide accurate information during registration and maintain the security of your account credentials. You're responsible for all activities under your account.

Subscription and Billing

Subscription fees are billed according to your chosen plan. Payments are non-refundable except as required by law. Late payments may result in service suspension.

Acceptable Use

You agree to use the platform lawfully, not interfere with service operations, and not attempt to access unauthorized areas. We reserve the right to suspend accounts that violate these terms.

Data Ownership

You retain ownership of your business data. By using our platform, you grant us permission to process your data to provide services and improve platform performance.

Service Availability

We strive for continuous service availability but don't guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

Third-Party Integrations

Our platform integrates with third-party services. Use of these integrations is subject to their respective terms, and we're not responsible for third-party service issues.

Termination

Either party may terminate the agreement with 30 days notice. We may suspend access immediately for terms violations or non-payment. Upon termination, you can export your data.

Limitation of Liability

Mesob AI is provided "as is" without warranties. We're not liable for indirect damages. Our total liability is limited to fees paid in the preceding six months.

Changes to Terms

We may update these terms periodically. Material changes will be communicated at least 14 days before taking effect. Continued use constitutes acceptance of updated terms.

Questions?

If you have questions about these Terms of Service, please contact us:

Email: nahomkeneni4@gmail.com

Phone: +251983446134

Address: Bole, Addis Ababa, Ethiopia

Business Hours: Monday - Friday, 8:30 AM - 5:30 PM (East Africa Time)